what to do when buyer doesnt pay on ebay

abril 10, 2022 Postar um comentário

eBay Buyer Says Item Not Received, but Tracking Shows Delivered? DoNotPay Tin Help

As an eBay seller, there's nothing worse than getting informed that the item you lot sent hasn't been delivered, but the commitment status says the reverse. Reasons for this are many, and solutions are few.

If you're stuck and don't know what to practise, DoNotPay teaches yous the steps to have if the eBay buyer says the item was not received, just tracking shows it was delivered.

The Buyer at eBay Claims the Package Never Arrived, and Tracking Shows It Was Delivered—At present What?

If your eBay heir-apparent hasn't received their package yet, but the status says it'due south been delivered, they should track the package before taking further action. Tracking will allow them to see whether the particular is late or has been delivered to the wrong location.

Here's how to track the bundle, depending on the carrier service:

Service	Details
USPS	To rail the package handled by USPS, your buyer needs to: Go to the USPS Tracking page Discover the Search or Rail Packages box Input the tracking number in the search field Hit Track
FedEx	If yous used FedEx to ship the package, the buyer will have to: Visit the FedEx website Find the Runway tab Enter the tracking number, door tag number, or FedEx office club number in the search field
UPS	If you used UPS equally the carrier service, the buyer should: Go to the UPS Tracking page Enter the tracking number Click the Track button

What Can Your eBay Buyer Exercise Once They Track the Package Down?

One time the buyer tracks the package and confirms it's nevertheless on the manner, they should:

Check the places where the courier might have left the package, such as their backyard, garage manner, porch, etc.
Ask their neighbors or other residents whether they might have picked up the package by error

If the eBay buyer still can't detect the bundle or sees that it was delivered to the incorrect location, they should file a claim and become a refund from the courier.

How Tin Your eBay Buyer Get a Refund From the Carrier Company?

Refund options vary depending on the carrier service that you used to send the package. Check out the options in the tabular array below:

Carrier Company	Details
USPS	To get a refund from USPS, your eBay buyer can: Submit an east-form Visit the nearest USPS location and fill up out a request form Dial one-800-275-8777 and explain the upshot to USPS client service
FedEx	Getting a refund from FedEx requires your eBay heir-apparent to: File an online merits on the FedEx website Contact FedEx client back up by calling 1-800-Go-FEDEX Transport a letter
UPS	If yous used UPS for delivery, your buyer can go a refund in the following ways: By dialing ane-800-Pick-UPS® (1-800-742-5877) and saying Refund By going to the UPS Billing Center and selecting Request a Refund

To skip the nightmarish procedures, they can sign upwards for DoNotPay, use the Late Commitment Refund production, file a claim in a few clicks, and get the money back in minutes!

DoNotPay Helps eBay Buyers Go a Refund in No Time

DoNotPay is the most efficient fashion to get a refund, regardless of the carrier company. Our AI-powered app enables you lot to file a claim without talking to client service representatives or wasting time on diverse websites.

To get a refund with DoNotPay, you should:

Sign upwardly for DoNotPay
Select the Belatedly Delivery Refund product
Pick the courier responsible for the parcel
Answer a few uncomplicated questions and hit submit

We will automatically send the merits to the courier's claims section.

DoNotPay's Collection of Helpful Delivery-Related Articles

We offer a plethora of manufactures that might come up in handy if you lot're facing other delivery issues, such as:

How Else Can DoNotPay Be of Assistance?

DoNotPay volition assistance you lot take care of your item delivery problems and send a delivery refund request in your stead, but we can exercise and so much more than along the mode. Use our app to observe out how you can return an unwanted item to any company or become a refund for any service.

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